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We are accepting returns on a case-by-case basis. Please email us at email@example.com for more information.
The following basic limitations still apply:
If we made a mistake with your order or your order arrived damaged:
Please email firstname.lastname@example.org to request a refund or exchange and we will assign you a return label with a tracking #.
Mail your returned item to:CSR Building SuppliesReturns Department Order #7883 Keele Street, Unit 7Concord, Ontario L4K 1Y6
Please include in your package you original packing slip with order number indicated on it.
Select items will now be considered final sale including clothing, shoes, wearables, masks, filters, and personal safety equipment.
Some items marked as "Final Sale" or "Non-returnable" cannot be returned.
Some items can not be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 25% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
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